Privacy Policy

Effective Date: July 12, 2026

1. Introduction

This Privacy Policy explains how Carter's Garage Coating of Idaho ("CGC of Idaho", "we", "us", or "our") collects, uses, and protects your information when you visit getcgcofidaho.com, submit a form, or otherwise contact us. CGC of Idaho is a garage floor coating contractor located at 2218 E Harbour Grove Drive, Nampa, ID 83686, serving Nampa, Caldwell, Boise, and the greater Treasure Valley.

2. Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, service address or service area, and the details of the garage floor coating service you request. We also collect basic technical information automatically when you use our website, such as your browser type and pages visited.

3. How We Use Your Information

We use your information to respond to your inquiries, schedule and confirm appointments, send callback and appointment reminders, provide the garage floor coating services you request, and communicate with you about your service.

4. SMS / Mobile Messaging

When you provide your phone number through a form on our website or during a phone call or consultation, we may use your phone number to send you SMS/text messages. This section describes how we collect, use, and protect your phone number in connection with our messaging.

Collection. We collect your phone number when you submit it through a form on getcgcofidaho.com or provide it during a phone call or consultation.

Use. Your phone number may be used to send you appointment confirmations and reminders, callback confirmations, quote and service updates, follow-up communications, and responses to your inquiries by SMS/text message. These messages are transactional and non-marketing.

Consent. We send text messages only to individuals who have provided express consent by checking the SMS consent box on a form on our website that includes an SMS consent disclosure, or who provide their number and consent during a phone call or consultation. Consent to receive text messages is not required as a condition of purchasing any goods or services.

Opt-Out. You may revoke your consent and opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message. You may also opt out by contacting us at [email protected] or (986) 230-6016.

Help. For help with our messaging, reply HELP to any message or contact us at [email protected] or (986) 230-6016.

Third-Party Messaging Providers. To deliver text messages, we share your phone number with third-party messaging service providers, including GoHighLevel (our CRM and messaging platform) and its underlying SMS delivery partners (such as Twilio, LC Phone, or similar carriers). These providers process your phone number solely to deliver messages on our behalf and are contractually required to protect your information.

No Sharing for Third-Party Marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or share your phone number or SMS opt-in data with third parties, affiliates, or lead generators for their own marketing purposes. Your phone number is used exclusively for communications from CGC of Idaho.

Data Retention. We retain your phone number and messaging records, including message content, timestamps, and opt-in/opt-out status, for the duration of our relationship with you plus an additional period as needed to comply with TCPA record-keeping requirements and legal obligations.

TCPA / CTIA Compliance. Our messaging practices comply with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and applicable state regulations governing text messaging.

5. How We Share Your Information

We do not sell your personal information to third parties. We share information only with service providers who help us operate our business and deliver our services, such as our CRM, email, and SMS providers. These providers are permitted to use your information only to perform services for us. As stated above, we do not share mobile information or SMS opt-in data with any third parties or affiliates for their marketing or promotional purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices

You may opt out of marketing emails by following the unsubscribe instructions in any email, and you may opt out of text messages at any time by replying STOP. You cannot opt out of transactional messages directly related to a service you have requested, such as appointment confirmations, until that service is complete.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above reflects the latest version.

10. Contact Us

CGC of Idaho
2218 E Harbour Grove Drive, Nampa, ID 83686
Phone: (986) 230-6016
Email: [email protected]

See also our Terms of Service.